Collection Specialist

到岗时间：不限 性别要求：不限性别 【职位描述】 Duties and Responsibilities • Daily review and release blocked sales orders, if necessary, after obtaining BU/functional approval, and advise BU’s of outcome. • Communicate with internal and external customers to ensure timely collection of invoice payments. • Apply higher limit to credit analyst when necessary. • Review overdue and initiate effective solutions together with internal customers. • Document collection issues, actions taken and customer feedback and upload updates into FSCM. • Prepare AR statements & dunning letters regularly or per business request to customers. • Resolving customer billing and payment issues (dispute management). • Providing regular updates on collection progress to management. • Identifying problem accounts and recommending strategies for resolution. • Following up on payment arrangements to ensure compliance. 【任职要求】 Education: Bachelor/University graduated A degree in finance, or a related field is typically preferred. Experience: 0 - 2 years collection experience with multinational company, equivalent work experience preferred Competencies: • Excellent negotiation and communication skills • Strong attention to details and accuracy • Knowledge of collection laws and regulation • Proficiency in collection software and MS Office application • Communication Skills • Negotiation Abilities • Attention to Detail • Persistence and Resilience • Financial Acumen Skills: • Good communication skills. • Fluent in both English and local languages (depends on region). • Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point) and SAP a plus. • Knowledge of Billing and Collections procedures • Knowledge of AR • B2B Collection experiences • Proficient in time management Licenses/ certifications: Finance/trading relevant