到岗时间：不限
性别要求：不限性别
Key accountabilities/Responsibilities:
Increase customer satisfaction plan and strategy.
Responses for lead customer issues and quality improvement.
Prepares Failure Analysis report for customer returns.
Coordinates team to ensure on time delivery of Failure Analysis report to customer.
Coordinates with Make site to complete 8D report (MAKE team does 8D report).
Be familiar with quality tools such as Fishbone 5Why 6 sigma.
Uses Track system to manage customer returns.
Interfaces with customer for customer portal management.
Manages customer specific requirements and summarizes them for MAKE.
Warranty (field) performance analysis and trending.
Leads and participates in Customer quality meetings.
Strictly abide the EHS rules and regulations and behavior guide line in the plant; wear PPE in right way; actively participate in EHS training; do housekeeping at work; report accidents and unsafe issues immediately join the accident disposal. Specific presentation can be reached in TMS system and individual job description.
Requirements/Qualifications:
Bachelor's Degree or equivalent in Engineering.
More than 3 years working experience in related function, be familiar with IATF16949 and ISO14001, Knowledge of Quality Systems.
Good communication and negotiation skill.
Familiarity of engineering techniques and engine principle.
Fluent English/Mandarin.
职能类别： 客户质量工程师
关键字： 客户质量 8D报告
求职提醒：求职过程请勿缴纳费用，谨防诈骗！若信息不实请举报。
