前厅部礼宾专员 Host

到岗时间：不限 性别要求：不限性别 职位详情 岗位要求：Operational营运管理§ Reports complaints or problems to Lead Host – Front Office/ Assistant Manager – Front Office if no immediate solution can be found.遇到客人的投诉或问题，如果不能马上找到解决办法，则汇报给前厅部领班/前厅部副理。§ Ensures that guests receive a speedy and efficient check in/ out.确保客人得到快速、高效、准确的入住登记和结帐离店服务。§ Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.确保严格遵守酒店的收银程序；所有备用金都要根据财务部设立的政策和程序合理使用。§ Ensures that the guests’ bill are presented and collected accordingly.确保提供给客人的帐单是正确的，以及收款也是正确的。§ Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.保证具有营销员的态度，并抓住酒店内的一切销售机会。§ Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.根据部门运营手册的标准处理所有抵、离店记录。§ Adheres to pre-set availability and rate controls.遵守预先定立的可用房安排及房价控制。§ Ensures a high level of product knowledge of hotel and local area.确保对酒店产品和当地情况的高度了解。福利待遇：每周上5天班,休2天,每天8小时工作制,如遇加班按照国家劳动法相关规定执行带薪年假10天起，每增加1年增加1天，15天封顶入职缴纳五险一金，提供员工制服、员工餐、员工宿舍员工宿舍为酒店式公寓 2人间、1.2米床、有独立卫浴、空调、电视机、独立洗衣机、冰箱、抽油烟机、24小时热水、免费WiFi、水电津贴入职满90后享受全球12免费房班次津贴、年终奖，丰富的员工活动、完善的晋升体系 旅游管理类