到岗时间：不限
性别要求：不限性别
职位详情
岗位要求：宾客服务Customer Service§ 确保遵循品牌承诺并始终提供优异的对客服务。Ensures the delivery of brand promise and provides exceptional guest service at all times.§ 适当时为其他部门的内部客人提供优质服务。Provides excellent service to internal customers in other departments as appropriate.§ 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.§ 与客人和同事保持基于良好工作关系的互动接触。Maintains positive guest and colleague interactions with good working relationships.§ 与客人建立并保持良好的客户关系。Establishes a rapport with guests maintaining good customer relationships. 营运Operational§ 确保酒店最基本的品牌标准都要被贯彻执行。Ensures that minimum brand standards have been implemented. § 遵循执行凯悦餐饮宝典20条的标准。Embraces the Food and Beverage Fundamental Top 20.§ 对于客户调查结果做出回应并落实相应的改善措施。Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.福利待遇：每周上5天班,休2天,每天8小时工作制,如遇加班按照国家劳动法相关规定执行带薪年假10天起，每增加1年增加1天，15天封顶入职缴纳五险一金，提供员工制服、员工餐、员工宿舍员工宿舍为酒店式公寓 2人间、1.2米床、有独立卫浴、空调、电视机、独立洗衣机、冰箱、抽油烟机、24小时热水、免费WiFi、水电津贴入职满90后享受全球12免费房班次津贴、年终奖，丰富的员工活动、完善的晋升制度
旅游管理类
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